Privacy Policy

SEMS respects your privacy and has always taken care to protect the data of its customers and employees. This data is valuable and our group is committed to ensuring the security and that the collection and processing of your data, carried out from the site www.sems.ma, comply with the general data protection regulation (GDPR).

Introduction :

This privacy policy explains how the SEMS team uses your personal data when you visit our site and interact with us.

This Personal Data Protection Policy applies to all processing of personal data, implemented by SEMS, as Data Controller, relating to external persons (hereinafter "you"), including customers, prospects, partners, recruitment candidates, users of our products and services, Internet users.

So that you are aware of the reasons why we use your data, it is therefore essential that you read this privacy policy.

Data controller:

If you have any questions or wish to contact the data controller and exercise your right to privacy, you can send an email to: [email protected] or by post to:

Technopark
Route De Nouaceur 4ème Etage,Bureau
417, Casablanca 20000

In the event of a request for processing (modification of data) or deletion of your data, additional information may be requested to confirm your identity.

Data collected :

SEMS veille à collecter et à traiter des données à caractère personnel (Toute information à propos d’un individu pouvant servir à l’identifier) pertinentes, adéquates, non excessives et strictement nécessaires à l’atteinte des finalités qui ont été déterminées. Nous s’engageons à recueillir le consentement des personnes concernées dès lors que celui-ci est requis et à les informer du traitement de leurs données.

We process data concerning you in the following cases:

• When you browse the site
• When you request a demonstration of our platform
• When you agree to receive our newsletter
• When you apply for a job offer
• When you download a document submitted to a form
• When you contact us by email

We then collect a variety of information about our customers and visitors to the SEMS website:

• Your identity (name, first name, company, position)
• Contact data includes: email address, telephone numbers, address of your organization (street, number, postal code and city)
• The legal name of your organization
• Usage data (navigation information and technical information)
• Tracking data (information we collect about you from cookies and similar tracking technologies, such as web beacons, pixel tags or mobile identifiers)
• Any other information you send us via our contact form or at the address [email protected].

To emphasize:

• We do not and will never use your data for commercial purposes
• We are committed to doing everything possible to protect and ensure the confidentiality of your data
• All data saved on your databases are absolutely confidential

The mandatory nature of this data is indicated by an asterisk. SEMS may ask you to provide certain personal data for prospecting/marketing communication purposes. You can explicitly and freely consent or not to the collection and processing of your personal data for these purposes by means of a checkbox.

You undertake to ensure that the personal data concerning you communicated to SEMS is up to date, accurate, complete and unequivocal.

Use of data:

SEMS undertakes to collect and process your Personal Data in a fair and lawful manner. The processing carried out by SEMS meets explicit, legitimate and specific purposes. Your data may in particular be processed for the following purposes:

• To allow you to access our services. In this context, the legal basis for the processing is the execution of the contract between SEMS and you.
• To analyze your browsing data and improve the use of our website. In this context, the legal basis for the processing is the legitimate interest of SEMS to continuously improve its site and services and to understand your needs in order to meet your expectations.
• To answer your questions and requests. In this context, the legal basis for the processing is the legitimate interest of SEMS, more specifically its economic interest, to communicate clearly with you, to understand your needs and expectations in order to provide you with a clear and personalized response.

Data transfer :

The service providers or other third parties listed below to whom SEMS may communicate your personal data. They are then required to take, in accordance with the regulations in force, all organizational and technical measures to ensure an adequate level of protection of your personal data.

Data retention :

We undertake to retain your personal data for as long as necessary to achieve the purposes for which they were collected and processed. However, SEMS may retain your personal data for a longer period to comply with legal obligations and in particular applicable limitation periods. 

Data relating to the management of the commercial relationship with our service providers and partners are retained for the entire duration of the contractual relationship and then in accordance with the applicable limitation periods.

Cookies :

A "cookie" is a series of information, generally small and identified by a name, which can be transmitted to your browser by a website to which you connect. Your web browser will store it for a certain period of time, and will send it back to the web server each time you connect to it again.

Cookies have multiple uses: they can be used to memorize your customer identifier with a merchant site, the current contents of your shopping cart, an identifier allowing your navigation to be tracked for statistical or advertising purposes, etc. When consulting our website, information relating to the navigation of your terminal may be recorded in these files called "Cookies". The latter are installed on your terminal, subject to the choices you have expressed concerning Cookies and which you can modify at any time.

You are free to accept cookies as soon as you visit our website by a notification at the bottom of your screen.

The different types of cookies :

When you use the Services, cookies may be automatically installed on your browser software and your terminal. Cookies are blocks of data that are used to record information relating to your browsing and use of the Services.

SEMS uses the cookies listed below in order to analyze how you use the Services and to be able to provide you with personalized Services and improve the relevance of the information offered to you.

SEMS also uses cookies from sharing buttons allowing you to share content from the Services on other existing social networks.

• Technical / strictly necessary cookies

These are cookies that are essential for the functioning of the Application and the Site, they allow you to navigate the Application and the Site smoothly, to use its features. When you are logged in, these cookies allow us to identify you (session cookies), to offer you the right information and to personalize your experience.

• Statistical / analytical cookies (sems.ma, provided by SEMS)

These cookies allow us to recognize and count the number of visitors and see their browsing behavior when they use the Application and the Site. This helps us improve your user experience, your navigation and makes it easier for you to find what you are looking for.

• Social media cookies (Facebook, Google, LinkedIn)

Social media cookies may be enabled on our Site and Application. They allow us to better target our communications on these social networks or on third-party sites or applications. They also allow social networks to establish a profile of your interests based on your browsing data, in order to send you targeted advertising.

• Performance cookies

These cookies collect information about how you use SEMS. They help us understand how you interact with our website, what causes errors, and also allow us to test new features. We only use this information to improve the performance of SEMS.

• Functional cookies

These cookies enable specific features on 4 Citizen to improve your user experience, such as remembering your choices and preferences (such as language) or storing more complex information (such as location).

• Security cookies

We use these cookies to enable and support our security features, but also to help us detect malicious activities and violations of our Terms of Use.

With the exception of so-called "essential" cookies, the installation of these cookies requires your express consent. As such, by continuing to browse the Site after having read the cookie banner, you acknowledge having read and accepted the installation of said cookies. Furthermore, cookies can be disabled at any time, individually or in full by changing the appropriate settings of your browser. However, this could prevent the use of access to certain features of the Services. You can manage, disable or authorize cookies by changing the settings of their Internet browser by consulting the links below:

• Internet Explorer
• Chrome
• Safari
• Mozilla
• Opera

Use of the Site may result in the installation of certain cookies issued by third parties (communication agencies, audience measurement companies, social networks, YouTube, etc.) that are not controlled by SEMS. The issue and use of cookies by third parties are subject to the privacy policies of these third parties.

Your rights :

In accordance with applicable legislation on the protection of personal data, you have a certain number of rights concerning the collection and processing of your personal data, namely:

• The right to be informed: You have the right to be informed in a concise, transparent, comprehensible and easily accessible manner.
• The right of access: You have the right to obtain confirmation as to whether or not personal data concerning you are being processed and, where that is the case, to obtain access to that data and a copy of it.
• The right to rectification: You have the right to obtain the rectification of personal data concerning you that are inaccurate. You also have the right to obtain that incomplete personal data be completed, including by providing a supplementary statement.
• The right to erasure: In certain circumstances, you have the right to obtain the erasure of your personal data. However, this right is not absolute and SEMS may have legal or legitimate reasons to retain the data.
• The right to restriction of processing: In certain cases, you have the right to obtain restriction of the processing of your personal data.
• The right to portability: You have the right to receive the personal data concerning you that you have provided to SEMS, in a structured, commonly used and machine-readable format.
• The right to object: You have the right to object at any time to the processing of personal data concerning you when the said processing is based on the legitimate interest of SEMS. However, we may invoke legitimate and compelling reasons requiring the continuation of the processing.
• When your personal data is processed for prospecting purposes, you have the right to object at any time to the processing of this data. In particular, you can exercise this right by clicking on the “unsubscribe” link available at the bottom of the messages received.
• The right to lodge a complaint with a supervisory authority: You have the right to contact a Supervisory Authority (such as the CNIL in France) to lodge a complaint regarding SEMS’s personal data protection practices.
• The right to provide instructions regarding the use of data after death (this right is applicable in France): you have the right to give SEMS instructions regarding the use of your personal data.

The data collected by third-party sites are not subject to the regulations of this cookie policy. We cannot control third-party cookies. Therefore, if you wish to have information regarding the processing of data carried out by them, it is your responsibility to consult or contact the third parties in question for more information regarding their personal data protection policy.

If you wish to exercise any of these rights or for any questions/complaints regarding data processing, please contact us at [email protected] or by mail to the address:

Technopark
Route De Nouaceur 4ème Etage,Bureau
417, Casablanca 20000

Policy Change :

SEMS may update this Data Protection Policy at any time to adapt it to possible new practices and service offers. In this case, the update date of the Data Protection Policy will be updated and will indicate the day on which the changes were made.