Supplier relationship management: a lever for growth and performance!

Supplier relationship management (SRM) is the process of identifying and evaluating your organisation’s suppliers by implementing a solution or system to manage these relationships properly and ensure greater productivity.

As in any organisation, both the buyer and the supplier strive to create value and increase their profitability. Maintaining this relationship at a high level often has direct effects on the productivity and efficiency of your procurement function, and therefore of your whole organisation. You must manage this relationship by taking every part of the Source-to-pay process into account.

To ensure good supplier relationship management, many information systems meet this objective perfectly. Solutions such as SEMS (Supplier Efficiency Management System) help you establish open forms of communication with your suppliers and make information sharing and workflow easier.

Digitalising your supplier relationships gives you actionable information on supplier risk management and a complete view of performance, while documenting and tracking all the activities you have with your suppliers in order to build strategic relationships.

Whether you are struggling to establish and maintain supplier relationships or already have a process in place, there is always room to improve and introduce good practices. Let’s take a look at the SEMS features that reduce risks and increase value across the whole organisation.

Abdelilah EL ATTARI

Expert in digital transformation and Artificial Intelligence (AI): Procurement digitalisation (S2C, P2P), HRIS, Civic Tech and participatory democracy, Marketing and customer relations